🎉I’m pleased to announce that my brand-new online booking system is now live from this evening Tuesday 21st January from 6 pm on the Pillar Pilates website. This new system will make it easier than ever for you to book your classes, whether individually or in Packages of 4 or 8.
Here’s everything you need to know about the process, so you’re ready to go:
Step-by-Step Booking Guide
- Visit the booking page: Head to https://pillarpilates.co.uk/book-tickets/
- Choose your preferred option:
- To book a single class, simply select your desired class from the Service and Location list and proceed to checkout. (It is possible to book tickets up to the last minute before the class begins).
- To purchase a Block of 4 or 8, scroll down to Packages and select the appropriate package by clicking on your chosen Package, and then continue to book your sessions from the calendar one at a time by clicking ‘Add appointments’. You must book a minimum of 1 from the package before proceeding to purchase, but you don’t need to book them all at once. You’ll have the flexibility to choose your dates within the validity period (42 days for Block of 4 and 84 days for Block of 8).Â
- Once you have finished your booking, click Finish 🎉You will be redirected to the Health Questionnaire page. If you have already completed this previously, you can ignore this step. Please update the form yearly, or if there are any changes to your health that I may need to be aware of.
- Check your email: You’ll receive confirmation of your booking, along with a link to manage or reschedule your appointments if needed. In case you don’t see the email, check your junk/spam folder in case it has landed there. Anytime you need to reschedule or manage your bookings in the future you can visit this link: https://pillarpilates.co.uk/manage-my-booking/ (no password required) or access the link from the Pillar Pilates website menu.
Important Booking Notes
- Saturday Classes at Buckland: Please be aware that I will be away for training on the following Saturdays, so classes will not run on these dates:
- Saturday 1st February 2025
- Saturday 1st March 2025
- Saturday 29th March 2025
- Saturday 26th April 2025
- Saturday 24th May 2025
- Saturday 21st June 2025
- Saturday 19th July 2025
When booking a Buckland package, please keep these dates in mind as they will appear greyed out on the calendar.
- Packages are location-specific: Unfortunately, unlike our old system, packages are no longer transferable across locations. If you book a package for one venue, it must be used exclusively at that venue. Thank you for understanding – this was a limitation of the new booking system, not my preference. I will see if there can be a workaround and update you if this option becomes possible.
Terms & Conditions
Please take a moment to familiarise yourself with the terms and conditions here: https://pillarpilates.co.uk/terms-conditions/.
Key points to note:
- Packages must be used within their validity period (42 days for Block of 4, 84 days for Block of 8).
- Bookings cannot be cancelled due to upfront hire costs and processing fees, but may be rescheduled up to 24 hours before the class.
- Classes missed without rescheduling will not be refunded due to upfront hire and processing fees.
Thank you so much for your patience and support as I’ve worked to implement this improved system. If you have any questions or need help booking, please don’t hesitate to call me 07857 661483.
Looking forward to seeing you in class soon!
Warm regards,
Michelle 💜
Pillar Pilates